Big Idea: Great Leaders SERVE

During an interview last week, I was asked: What’s the biggest insight you’ve had regarding leadership throughout your career? How about you – how would you answer that question? The microphone is yours, what would you say? I really do like the question. It does what...
Five Things All Great Leaders Do

Five Things All Great Leaders Do

This post originally appeared on December 3, 2011. Since we recently released our 10th Anniversary Edition, it seemed like a good idea to share it again. Great leaders serve. It’s the name of my website, but it’s also something I’ve learned over the...

I Follow What I See, Not What I Hear

This is the final post in the series to celebrate the 10th Anniversary Edition of The Secret. Although each of the SERVE practices are essential, today’s topic may be the most critical of them all… If we want to build trust, credibility and ultimately...

Progress Is Always Preceded by Change

Change – besides, religion and politics, there are few other topics that are so polarizing. Some people are opposed to change regardless of the reason, rationale or logic. Others, often leaders, make a living creating it. The irony is, even some leaders don’t love it,...

Are Your People All In?

Think of a time you were all in. Perhaps it was on a sports team, or a cheerleading squad; maybe you were serving as a volunteer in your community; or maybe it was at work. Have you ever considered why you were so fired up? It was no accident. The source of your...