What's In Your Future?

What's In Your Future?

Leaders are paid to see the future. As I’ve written before, seeing the unseen is at the core of our job description. However, we also live with the on-going awareness the future we see doesn’t exist yet; but we know it can, if we build it. Just recently, my team...

Who Is Your Competition?

Who is your competition? It may not be who you think it is. I was reminded of this again recently as I read a Knowledge@Wharton interview with MasterCard CEO Ajay Banga. You might think MasterCard’s competition would be American Express or Citibank – no, Ajay says...