Today I want to give you three C’s to round out your approach to feedback. These C’s will help you raise your level of performance and ultimately model the value of feedback for everyone in your organization.
1. Collaborate. The best leaders possess the courage to seek feedback, not just from a supervisor, but also from their direct reports. A 360 evaluation is a powerful tool for those who are willing to utilize it and respond to what it reveals. To take it a step further, secure leaders do a deeper assessment of how the organization is doing as a whole and then begin to address gap areas by openly discussing the findings with every layer of the organization. The decision to collaborate serves to foster and strengthen a culture of accountability, growth, and trust.
Another way to collaborate is to find a friend or co-worker who is also on the road to high performance. The two of you can compare notes and learn from one another. You can also hold each other accountable as you seek to close performance gaps.
2. Change. Making an adjustment is one thing. Being willing to change is another. There are times when we must ruthlessly commit to doing things differently. Your current reality is a result of your current behavior. If you want something to be different it will require you to do something different – feedback will tell you what that different is. Yesterday’s systems, structures, habits, and behaviors are not likely to propel you to tomorrow’s target. When a wise leader has a gap in his relationships or results, he is willing to make changes as necessary.
3. Continue. Excellence is an unending pursuit. High performance leaders are never satisfied with mediocre, good, or average. Too many leaders fail to stay on the journey. They stop doing the things that once made them great, assuming they can rely on the accomplishments of the past. While experiences matter and often teach us in ways that we could never learn otherwise, what matters more is a spirit of humility possessed by a lifelong learner. There are very few things you can do that are more important than seeking feedback continually.
A culture where feedback is valued is available. It begins when a leader makes the decision to pursue growth and listen to those around him. If you want to become a leader who sets the pace, the place to start is to seek feedback.
Remember, if you are serious about pursuing excellence, and you want to know how you are doing, go to those closest to you … and ask them.
Leadership Begins at Home,
What is your biggest takeaway from this week’s ABC’s of Feedback?
Comment Below …
Randy is an author, speaker, executive coach, and the CEO of InteGREAT Leadership. He invests his time encouraging leaders around the world.