I had an interesting conversation with a leader recently about decision-making.
During our discussion, he shared two powerful questions with me that he uses to lead his team to greater clarity. They both begin with, “Yes, but.” The most interesting thing is they ask each of the questions a minimum of four times to drill down to focus.
Question One: Yes, but how? We need to cut expenses … Yes, but how? Once you answer the question, put your answer under the Yes, but how? question again. Go four layers deep and I guarantee your answer will lean more toward great than good.
We need to eliminate a product … Yes, but how? Yes, but how? Yes, but how? Yes, but how?
We need to increase our market share … Yes, but how? Yes, but how? Yes, but how? Yes, but how?
Pick your problem and start drilling down with, Yes, but how?
Question Two: Yes, but who? Someone needs to lead this project. Yes, but who? A team from marketing … Yes, but who? You get the point.
If you want to make better decisions, I encourage you to ask, Yes, but how? and Yes, but who?
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Randy is an author, speaker, executive coach, and the CEO of InteGREAT Leadership. He invests his time encouraging leaders around the world.